Complete Guide

How JapanCart
Works

From account creation to doorstep delivery — every step is clear, trackable and transparent. World-class Japan shopping, simplified.

13
Steps
Clear process
200+
Countries
Worldwide
100%
Trackable
Every parcel
01–02 Start
03–04 Quote
05–06 Purchase
07–09 Packing
10–11 Approval
12–13 Dispatch

13-Step Complete Guide

Each step explained in detail. Questions? Our support team is always ready.

01
Get Started Free · 30 sec

Create Free Account

Sign up in 30 seconds with just your email. Access your personal dashboard immediately and start shopping Japan.

app.japancart.ge/register
JC
JapanCart

Create your account

Free · No credit card required

Alex Beridze
alex@email.com
••••••••••••
Create free account →
or continue with
Google
Facebook
SSL GDPR Encrypted

Completely free. No setup fees, no monthly charges.

02
Find Your Item Any JP Store

Send Product URL

Copy the product URL from any Japanese retailer — Amazon Japan, Rakuten, Yahoo! Shopping, brand stores — and paste it in your dashboard.

app.japancart.ge/quotes/new

New Purchase Request

STEP 1/3
amazon.co.jp/dp/B0D8SNKBRL
Submit

Amazon Japan detected

Supported Stores

Amazon JP
R
Rakuten
m
Mercari
Y!
Yahoo!
+all JP stores
Blue / M
1
+
Send Request →

Supported: Amazon JP · Rakuten · Yahoo! Shopping · Brand stores · Any Japanese e-commerce site

03
Review Quote Within 24h

Receive Detailed Quote

Receive a full breakdown: product cost + service fee (10% of product price) + domestic shipping. Clear, no surprises.

app.japancart.ge/quotes/QT-20241
QUOTE #QT-20241 PENDING APPROVAL
Issued: May 17, 2024
Expires: May 20, 2024
JC
Nike Air Max 270 Black US9
amazon.co.jp · In Stock
¥14,800
Product Price
¥14,800
Service Fee (10%)
Incl. purchasing + QC
¥1,480
Domestic Shipping
JP warehouse delivery free
¥0 Free
Total Due Now
¥16,280

International shipping will be quoted separately after actual measurement at our Japan warehouse.

✓ Approve & Pay
Ask Question

※ International shipping is quoted after actual measurement at our Japan warehouse

04
Approve & Pay Multi-payment

Pay Product Cost

Review and approve the quote, then pay the product cost + service fee. Visa, Mastercard, PayPal, and bank transfer accepted.

All payments are SSL encrypted and secure

05
Japan Purchase Same/Next Day

JapanCart Buys in Japan

Our Japan-based team purchases on your behalf the same day or next business day. We use Japanese payment methods — works even on sites that don't accept foreign cards.

app.japancart.ge/orders/JC-10284
ORDER #JC-10284
Purchasing
Assigned Staff
YT
Yuki T.
Order Received 09:14
Quote Approved 10:32
Purchasing Now In progress...
Dispatched to Warehouse
Arrived + Photo Upload
Priority Purchase Active
Front of queue · +¥500
#1

🚀 Priority Purchase option for same-day guaranteed purchase (+¥500)

06
Warehouse Arrival Real-time Alert

Arrives at Japan Warehouse

Your purchased items arrive at our Tokyo warehouse. You'll receive an instant notification in your dashboard.

Secure, climate-controlled warehouse in Tokyo

07
Package Handling Photo Verified

Package Photos Uploaded

Our staff photographs your package and uploads the images to your dashboard. Inspect the condition of your items remotely.

warehouse.japancart.ge · TYO-1
LIVE
Package ID
JCP-2024-10284
PHOTO REVIEW
Front
Side
Back
Label
Arrived At
May 17, 09:42 JST
Storage Until
Jun 16 (30d)
Weight (est.)
~1.4 kg
Dims (est.)
~32×22×18cm
Storage remaining
30d

Multiple angles · Condition verified before dispatch

08
Repacking Cost Optimized

Repack & Remove Excess

We remove unnecessary domestic packaging and repack your items in the most compact way for international shipping. This significantly reduces your shipping cost.

Up to 30% shipping savings · Eco-friendly packaging

09
Measurement Actual Measurement

Actual Weight & Size Measured

After repacking, we precisely measure actual weight and dimensions. This is how your final international shipping cost is calculated — always based on real measurements.

Measurement System · TYO-1
JCP-2024-10284 · MEASURED
Confirmed
32 cm 18cm
Actual Wt.
1.42 kg
Vol. Weight
1.27 kg
Chargeable
1.42 kg
Dimensions (L×W×H)
32×22×18 cm
Volumetric Weight Formula (DHL / FedEx)
(32 × 22 × 18) ÷ 5000 = 1.27 kg
Actual > Vol. weight → charged at actual 1.42 kg

You receive a 3-carrier comparison (DHL / FedEx / EMS) after measurement

10
Your Approval Full Transparency

You Approve Before Shipping

We send you a final shipping comparison based on actual measurements. We never ship without your explicit approval. You are always in control.

app.japancart.ge/orders/JC-10284/shipping

Choose Shipping & Approve

JCP-2024-10284 · 1.42kg · 32×22×18cm

DHL
DHL Express
3–5 Business Days Tracked+Insured
$42.00
1.42kg
FedEx
FedEx Priority
2–4 Business Days Fastest
$54.00
EMS
EMS Japan Post
7–14 Business Days Best Value
$28.00
Product + Shipping
¥16,280 + $42.00
Selected: DHL Express
Est. arrival in 3–5 days
Approve Shipment via DHL Express

Charged on approval. Insurance & tracking auto-included.

No ship without your "YES". That's our promise.

11
Pay Shipping 3 Carriers

Pay International Shipping

Choose your preferred carrier and pay the shipping cost. DHL Express (3-5 days), FedEx Priority (2-4 days), or EMS (7-14 days).

All carriers include tracking number and insurance

12
Dispatched Instant Tracking

Shipped Worldwide

Your package is dispatched with your chosen carrier. Tracking number delivered instantly. Track in real-time from your dashboard.

app.japancart.ge/track/JD014600006745
Tracking Number
JD 0146 0000 6745
In Air Transit
DHL
NRT TBS
Tokyo (NRT)
Departed 05:30 JST
In flight
~9h 40m
Tbilisi (TBS)
ETA 15:10 GET
Tokyo Warehouse · Picked Up May 17, 14:22
NRT Airport · Departed JP May 17, 22:45
Dubai · In Transit May 18, —
TBS Airport · Customs May 19, —
Delivered to Door 🏠 May 20, —

200+ countries · Full tracking · Insured

13
Delivered Safe Delivery

Your Item Arrives

Your Japan purchase arrives safely at your door, anywhere in the world. If anything goes wrong, our support team is ready.

After-delivery support included · Dispute assistance

Shipping Options

3 Carriers Compared

Final costs calculated after actual measurement. All options include full tracking and insurance.

DHL

DHL Express

3–5 Business Days
  • Real-time tracking
  • Insurance included
  • Customs support
Best For
Best for Speed
Standard rate
Most Popular
FedEx

FedEx Priority

2–4 Business Days
  • Real-time tracking
  • Insurance included
  • Customs support
Best For
Fastest · Large items
Premium rate
EMS

EMS (Japan Post)

7–14 Business Days
  • Real-time tracking
  • Insurance included
  • Varies by country
Best For
Best Value
Lowest rate

International shipping cost is confirmed after actual measurement

Any shipping estimate provided before arrival is for reference only. The final international shipping cost is calculated from the actual weight and dimensions after repacking at our Japan warehouse. We always confirm the final cost with you before shipping.

Your Dashboard

Everything in
One Dashboard

Order status, package tracking, quotes, invoices, and rewards — all in real-time from your personal dashboard.

  • Real-time notifications (arrival, dispatch, actions needed)
  • Package photo gallery
  • Unified quote and invoice management
  • Rewards points balance and rank
Explore Dashboard
dashboard.japancart.ge
3
Active
2
In Warehouse
1
In Transit
Recent Orders
JC-10234
Photo Ready
JC-10201
In Transit
JC-10189
Delivered
Package Photos
Tracking
JD014600006745
Purchased
Warehouse
Shipped
Customs
Delivered
All Insured
Auto-applied
Optional Service

Priority Purchase
Jump to the Front

For limited items, hot drops, and sale events — Priority Purchase ensures your order is processed at the top of the queue, before all other orders.

Processed first in our queue
Purchasing begins immediately upon receipt
Ideal for limited drops and flash sales
Additional fee: +¥500 per order
Try Priority Purchase
Priority Queue
TOP PRIORITY
Your Order (Priority)
Processing now...
1
Standard Order #10231
Queued
2
Standard Order #10232
Queued
3
Standard Order #10233
Queued
Additional fee +¥500 /order
Our Commitments

6 Guarantees
That Protect You

JapanCart is designed to eliminate every concern you might have.

Every Package Insured

Insurance included with all DHL, FedEx and EMS shipments automatically

Real-Time Tracking

Track every shipment live from your personal dashboard at any time

Photo Verification

Photos uploaded to your dashboard so you can verify item condition remotely

Smart Repacking

Domestic packaging removed and items repacked for international shipping efficiency

Pre-Shipment Approval

We never ship without your approval. Full cost transparency before dispatch

Japan Business Day Service

Japan-based team handles purchases on Japanese business days, weekdays only

Frequently Asked
Questions

The international shipping cost is finalized after your items arrive at our Japan warehouse and are measured after repacking. We send you a 3-carrier comparison (DHL / FedEx / EMS) based on actual measurements, and we only ship after you approve.

Absolutely. Our Japan-based staff handles all Japanese communication and purchases using Japanese payment methods. You only need to use your dashboard in your preferred language.

Amazon Japan, Rakuten, Yahoo! Shopping, Mercari, brand official stores, and virtually any Japanese e-commerce site — including those that don't accept foreign credit cards.

As soon as your package arrives at our Japan warehouse, staff photograph it from multiple angles and upload the images to your dashboard so you can inspect the condition remotely.

Never. We will never dispatch your package without your explicit approval. After the final shipping cost is determined, we send it to your dashboard and wait for your "Yes" before shipping. This is non-negotiable.

JC

Start Shopping Japan
Today

Free to join, no monthly fees. Just send a product URL and we handle everything else.

SSL Encrypted
Insured Shipping
Full Transparency
24/7 Support